Beauty Advisor - MAC, Lakewood Center - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized, inspiring shopping experiences that build confidence and drive sales. You offer expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to items and innovations that fit their needs and style. You build and manage lasting client relationships through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and achieving sales goals. You help maintain a clean, organized, shoppable sales floor and counter, stay informed about arrivals, best sellers, trends, and promotions, and collaborate with colleagues to serve customers and communities. The role requires flexible availability and includes weekend shifts. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology and digital tools.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Create personalized beauty experiences by building customer relationships, uncovering needs, demonstrating product application, and educating customers on beauty products and their use.
- Provide tailored consultations, including makeup application and skincare recommendations.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals through exceptional service and product knowledge.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Stay informed about new arrivals, top-selling items, trends, promotions, product launches, and sales events through ongoing training and vendor education.
- Use clienteling tools to promote offers and product launches and strengthen client loyalty.
- Effectively use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
- Support colleagues through honest, caring collaboration and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
