Beauty Advisor - MAC, River Oaks Center - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to suitable products and innovations. You build lasting customer relationships through consistent follow-up, virtual outreach, and personalized service, while working to exceed expectations and achieve sales goals. The role combines genuine hospitality, strong product knowledge, and a passion for beauty to help customers feel confident, cared for, and eager to return. Daily work includes preparing and maintaining a clean, organized, shoppable sales floor; reviewing sales goals, arrivals, best sellers, trends, and promotions; welcoming and assisting customers; maintaining counters, signage, and pricing; supporting merchandise moves; sharing loyalty program benefits; and collaborating with colleagues to achieve individual and store results.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining the benefits and use of beauty products.
- Offer expert beauty advice, product demonstrations, makeup application consultations, and skincare recommendations.
- Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Meet and surpass daily sales goals through exceptional customer service.
- Drive sales and client loyalty by using clienteling tools to promote offers and product launches, participating in sales events, and completing ongoing training and vendor education.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Review sales goals, new arrivals, top-selling products, trends, and promotions to stay informed and prepared to assist customers.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support colleagues with honesty, care, and collaboration, and learn from others to improve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
