Beauty Advisor-Esthetician
About The Position
The Beauty Advisor provides outstanding customer service, builds individual and vendor-line sales, develops customer relationships, and establishes new Neiman Marcus accounts while following company standards and procedures. Under the direction of the Cosmetics Selling Manager, the role focuses on training, pre-booked facial consultation events, maintaining a well-merchandised counter, and closing sales. The advisor uses Neiman Marcus’s clienteling system to manage client information and preferences and to develop their business. The position also performs professional facials tailored to client needs, provides beauty consultations, and supports customer follow-up and retention. The advisor maintains the treatment room and common areas, helps manage stock, communicates trends, serves as a liaison between clients and Beauty Ambassadors, and educates store team members on focus products, launches, and spa trends.
Requirements
- At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
- Previously demonstrated successful sales experience, including exceeding quota.
- Ability to work in a fast-paced, team-oriented environment, multitask, and work with minimal supervision.
- Ability to learn and use Neiman Marcus online clienteling tools and proprietary software.
- Attention to detail, initiative, and a positive approach to the work environment.
- Ability to work collaboratively and independently to drive a successful business.
- Sound business judgment and organizational ability.
- Ability to provide professional makeup and treatment consultation and application.
- Esthetician license.
- Excellent oral and written communication skills.
- Proficiency with iPhone, computers, and systems.
- Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Nice To Haves
- Six months or more of experience (as stated in the posting).
Responsibilities
- Model Neiman Marcus principles: Greet, Relate, Exceed, Attend, and Thank.
- Achieve and exceed individual, vendor-line, event, and department sales goals.
- Build and maintain customer relationships as a brand expert and department representative.
- Represent Neiman Marcus positively when liaising with the designated Account Executive.
- Use the online clienteling tool to record client information and preferences and drive business.
- Deliver an exceptional customer experience from approach and application through sale and follow-up.
- Maintain a clean, tidy, welcoming, and properly merchandised counter.
- Perform professional facials based on client needs.
- Provide consultations and review available services with clients.
- Complete client records after services to support follow-up and retention.
- Act as a liaison between clients and Beauty Ambassadors.
- Educate store team members about focus products, launches, and spa trends.
- Maintain cleanliness of the treatment room and common areas.
- Assist with stock management and communicate opportunities and trends.
- Participate in in-house training programs and pre-booked facial consultation events.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
