Beauty Advisor-Esthetician

Saks • Troy, MI

4d

About The Position

The Beauty Advisor-Esthetician provides customer service and professional beauty consultations and treatments while building client relationships and driving individual, vendor-line, event, and department sales. The role works under the direction of the Cosmetics Selling Manager and represents Neiman Marcus and designated beauty brands. It includes performing facials, maintaining client records and following up with clients, supporting store-team education, and keeping the counter and treatment areas clean, welcoming, and properly merchandised.

The Beauty Advisor uses Neiman Marcus’s clienteling tools to record customer information and preferences and grow their business. The position requires a flexible schedule based on business needs, including evenings, weekends, and holidays.

Requirements

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Previously demonstrated successful sales experience, including exceeding quota.
• At least 6 months of experience (as stated in the posting).
• Esthetician license.
• Ability to work in a fast-paced, team-oriented environment, multitask, and work with minimal supervision.
• Ability to learn and use Neiman Marcus online clienteling tools and proprietary software.
• Attention to detail, initiative, a positive approach, and ability to work independently as well as with others.
• Sound business judgment and organizational ability.
• Ability to demonstrate professional makeup and treatment consultation and application.
• Excellent oral and written communication skills.
• iPhone, computer, and system proficiency.
• Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend, and Thank.
• Achieve and exceed individual, vendor-line, event, and department sales goals.
• Build and maintain customer relationships as a brand expert and department representative, providing a strong customer experience from initial approach through sale and follow-up.
• Represent Neiman Marcus as a liaison with the designated Account Executive and between clients and Beauty Ambassadors.
• Use the online clienteling tool to record and maintain client information and preferences.
• Maintain a clean, tidy, welcoming, and properly merchandised counter and treatment room, including common areas.
• Perform professional facials and provide consultations based on clients’ needs; explain available services and complete client records after services to support follow-up and retention.
• Educate store team members about focus products, launches, and spa trends.
• Assist with stock management and communicate trend opportunities.
• Work effectively with team members and establish new Neiman Marcus accounts.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits, including critical illness, hospital, and accident insurance
• Employee discount
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed