Beauty Advisor - Shiseido, Roosevelt Field - Part Time

Macy's•Garden City, NY
•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of trends to introduce customers to items and innovations suited to their needs and style. You build lasting customer relationships and grow a loyal client base through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and sales goals. Daily work includes preparing and maintaining a clean, organized, shoppable sales floor; reviewing sales goals and learning about new products, promotions, and trends; engaging and educating customers; maintaining counters, signage, and pricing; and supporting merchandise moves. You share loyalty program benefits, provide a positive checkout experience, and collaborate with colleagues to achieve individual and store results. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts. Availability depends on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to use point-of-sale technology and digital tools, including register systems and handheld equipment.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology to perform job functions.

Responsibilities

  • Deliver personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining beauty products and their benefits.
  • Drive sales and client loyalty through organized, shoppable spaces, clienteling tools, promotion of offers and product launches, participation in sales events, and ongoing product and vendor training.
  • Meet and exceed daily sales goals through exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Prepare and maintain the sales floor and counter, including refreshing signage and pricing and assisting with merchandise moves.
  • Keep informed about sales goals, new arrivals, top-selling products, trends, and promotions.
  • Provide customer follow-up and virtual outreach to develop and manage a loyal client base.
  • Support colleagues through honest, caring, collaborative teamwork.

Benefits

  • Competitive pay and benefits.
  • Health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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