Beauty Advisor - MAC, Roosevelt Field - Full Time

Macy's•Garden City, NY

8d•$17 - $24•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences by offering product guidance, demonstrations, tailored consultations, makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. The role combines hospitality, beauty expertise, and product knowledge to help customers feel confident and cared for. Colleagues prepare for the day by reviewing sales goals, new arrivals, best sellers, trends, and promotions. They welcome and assist customers, maintain an organized and shoppable counter and sales floor, refresh signage and pricing, support merchandise moves, share loyalty program benefits, and collaborate with teammates. They use sales and service tools, participate in events and training, and work toward individual and store results. This is a full-time role at the MAC counter at Roosevelt Field. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required. Hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Build relationships with customers, identify their needs, and provide personalized beauty consultations and service.
Demonstrate product application and educate customers about beauty products, including their benefits and use.
Provide tailored makeup application and skincare recommendations.
Stay informed about products, innovations, trends, promotions, and new arrivals.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Meet and surpass daily sales goals by delivering exceptional customer service.
Promote offers and product launches using clienteling tools, and participate in sales events.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
Review sales goals and product information and participate in ongoing training and vendor education.
Support colleagues through honest, caring, and collaborative teamwork.
End customer interactions by ensuring customers have what they need, sharing loyalty benefits, and offering a sincere thank-you.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice