Beauty Advisor - Creed

Saks•San Francisco, FL

About The Position

The Beauty Advisor represents Creed and provides personalized customer service and product expertise to build customer relationships and grow individual, vendor-line, event, and department sales. Reporting to the Cosmetics Selling Manager, the advisor uses Saks Fifth Avenue’s clienteling system to record customer information and preferences, develop their business, and support follow-up. The role also includes participating in in-house training and pre-booked facial consultation events, providing professional makeup and treatment consultations and applications, and maintaining a clean, tidy, welcoming, and properly merchandised counter. The Beauty Advisor is expected to follow Saks Fifth Avenue standards and procedures, work effectively with colleagues and the designated Account Executive, and deliver a strong customer experience from initial approach through sale and follow-up.

Requirements

  • At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
  • Previously demonstrated successful sales experience, including exceeding quota.
  • Ability to work in a fast-paced, team-oriented environment, multitask, and work with minimal supervision.
  • Ability to learn and use Saks Fifth Avenue’s proprietary online clienteling tools and software.
  • Attention to detail, initiative, and a positive approach to the work environment.
  • Ability to work well with others and independently to drive a successful business.
  • Sound business judgment and organizational ability.
  • Ability to provide professional makeup and treatment consultation and application.

Responsibilities

  • Model the Saks Fifth Avenue Principles: Greet, Relate, Exceed, Attend, and Thank.
  • Achieve and exceed individual, vendor-line, event, and department sales goals.
  • Build and maintain customer relationships as a brand expert and department representative.
  • Represent Saks Fifth Avenue positively in dealings with the designated Account Executive.
  • Use Saks Fifth Avenue’s online clienteling tool to record and maintain customer information and preferences.
  • Provide an exceptional customer experience from approach and application through closing the sale and following up.
  • Maintain counter standards, including a clean, tidy, welcoming, and properly merchandised selling area.
  • Participate in in-house training programs and pre-booked facial consultation events.
  • Establish new Saks Fifth Avenue accounts and drive individual business.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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