Beauty Sales - Creed - Topanga

Nordstrom•Canoga Park, CA

About The Position

In Nordstrom’s Beauty Department, the Beauty Sales employee creates personalized beauty experiences and engages customers to understand their needs while maximizing sales for on-trend and luxury beauty brands. The role includes providing makeup applications and skincare analyses, recommending products, and building a customer following in-store and digitally. Employees work collaboratively to create a welcoming and inclusive environment, achieve sales goals, support Beauty events and services, and keep the department organized and customer-ready. The position requires keeping up with beauty trends and product knowledge through training from Nordstrom and brand partners, and assisting with sales transactions and Nordstrom Rewards enrollment.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Excellent ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.