Beauty Advisor - Natura Bisse
About The Position
The Beauty Advisor provides outstanding customer service, builds individual and vendor line sales, establishes and maintains customer relationships, works effectively with team members, and establishes new Neiman Marcus accounts. The role follows company standards and procedures and focuses on in-house training programs, pre-booked facial consultation events, maintaining a properly merchandised counter, and closing retail sales. Using Neiman Marcus’s clienteling system, the Beauty Advisor drives their own business and creates their own success. The position operates under the direction of the Cosmetics Selling Manager. The Beauty Advisor models Neiman Marcus Principles—Greet, Relate, Exceed, Attend, and Thank—and works to achieve individual, vendor line, event, and department sales goals. They serve as a brand expert and department representative, maintain customer relationships, act as a liaison with the designated Account Executive, use online clienteling tools to maintain customer information and preferences, provide an exceptional experience from approach through follow-up, and keep the counter clean, tidy, and welcoming.
Requirements
- At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
- Previously demonstrated successful sales experience, including exceeding quota.
- Ability to work in a fast-paced, team-oriented environment requiring multitasking with minimal supervision.
- Ability to learn and use Neiman Marcus online clienteling tools and proprietary software.
- Attention to detail, initiative, and a positive approach to the working environment.
- Ability to work collaboratively and independently to drive a successful business.
- Sound business judgment and organizational ability.
- Ability to provide professional makeup and treatment consultations and applications.
Responsibilities
- Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend, and Thank.
- Achieve and exceed individual, vendor line, event, and department sales goals.
- Create and develop customer relationships as a brand expert and department representative.
- Maintain a positive image as a liaison between Neiman Marcus and the designated Account Executive.
- Use the online clienteling resource to record and maintain client information and preferences.
- Provide an exceptional customer experience from initial approach and application through closing the sale and customer follow-up.
- Maintain counter standards by ensuring the selling area is clean, tidy, and welcoming.
- Participate in in-house training programs and pre-booked facial consultation events.
- Maintain a properly merchandised counter and proficiently close retail sales.
- Establish new Neiman Marcus accounts.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Additional voluntary benefits, including critical illness, hospital, and accident insurance
- Employee discount
- Career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
