Beauty Advisor - Clinique, Spokane Valley - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty products and advice. You create personalized, inspiring shopping experiences that build customer confidence and drive sales. You offer expert advice, product demonstrations, and tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. The role combines hospitality, product expertise, and a passion for beauty to help customers feel confident and cared for. Colleagues prepare the sales floor, review goals and product information, welcome and assist customers, maintain the counter and floor, refresh signage and pricing, support merchandise moves, explain loyalty benefits, and collaborate with teammates. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to perform the physical requirements of the role, including talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and educating customers on beauty products.
- Provide beauty advice and tailored consultations, including makeup application and skincare recommendations as appropriate.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Drive sales and client loyalty by maintaining an organized, shoppable space; using clienteling tools to promote offers and product launches; participating in sales events; and keeping current through training and vendor education.
- Meet and surpass daily sales goals through exceptional service.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Prepare and maintain the sales floor and counter, including refreshing signage and pricing and assisting with merchandise moves.
- Review sales goals, new arrivals, top-selling items, trends, and promotions.
- Support teammates through honest, caring, and collaborative service.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
