About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations. The role calls for genuine enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, product recommendations, and knowledgeable follow-up. The role also supports promotions and events, provides a seamless omnichannel experience, maintains merchandising and hygiene standards, and contributes to a positive store culture. Advisors support store fulfillment, operations, and asset protection while following product protection and safety guidelines.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Must maintain required professional licenses and certifications, including state-specific demonstrator or cosmetology licenses when required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership and initiative in achieving store objectives and personal and store key metrics.
  • Build genuine relationships with team members, vendors, customers, and the community.
  • Deliver excellent service, personalized consultations, clienteling, and product recommendations that meet customer needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling, artistry skills, and awareness of beauty trends.
  • Encourage repeat customer interactions by serving as a knowledgeable and trusted resource.
  • Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
  • Adapt to changing circumstances and assist with other selling and store-operation tasks as assigned.
  • Support store fulfillment and asset protection by accurately and efficiently completing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
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