Beauty Advisor - CHANEL Beaute, Westfield Valley Fair - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on new products and beauty trends. You build lasting client relationships through consistent follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. The role also involves preparing and maintaining the sales floor and beauty counter, staying informed about products, promotions, and trends, and collaborating with colleagues to deliver a welcoming customer experience. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Educate customers about beauty products, demonstrate product application, and provide tailored consultations and recommendations.
- Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
- Achieve daily sales goals and promote customer loyalty.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Maintain an organized, clean, and shoppable beauty counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Stay informed about new arrivals, top-selling products, trends, promotions, and product launches through training and vendor education.
- Use clienteling tools, point-of-sale technology, and digital tools to promote offers and facilitate transactions.
- Participate in sales events and ensure customers have what they need before they leave.
- Support teammates through honest, caring, and collaborative service.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
