BDC Service Scheduler

Coughlin Automotive • Worthington, OH

3d • Onsite

About The Position

Coughlin Automotive is seeking a motivated and customer-focused Service Scheduler to join their team. This role involves scheduling service appointments for customers across 17 Central Ohio locations through various communication channels including inbound and outbound calls, text messages, and emails. Coughlin Automotive is a rapidly growing automotive group representing 13 brands and multiple locations, dedicated to providing an exceptional customer experience.

Requirements

• Strong communication skills
• Customer-focused
• Ability to thrive in a fast-paced environment

Responsibilities

• Schedule service appointments for customers across the dealership network
• Communicate with customers via phone, text, and email
• Follow up with customers regarding recommended maintenance and service needs
• Help drive service department growth through proactive outreach
• Provide outstanding customer service and support

Benefits

• Competitive compensation
• Medical, Dental, and Vision Insurance
• Company-matched 401(k)
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid vacation and holidays
• Employee discounts
• Career growth and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed