BDC Service Representative
About The Position
Blaise Alexander Family Dealerships is hiring BDC Service Representatives for its growing team. The role involves handling customer communications and scheduling service appointments. Training pay is $15.00 per hour, and the company provides a training program for inexperienced employees, with opportunities to earn more after training. The listed salary range is $15.00–$25.00. The position is located at Blaise Alexander Management Inc. in Muncy, Pennsylvania. The posting describes full-time and part-time position types and states that benefits are available to full-time employees and their families. Employment is contingent upon completion of a background check and, if applicable, a driver check.
Requirements
- High school diploma or equivalent.
- Clean criminal background record.
- Upbeat, positive demeanor, including a “smile” while dialing.
- Ability to be self-motivated.
- Ability to manage heavy phone contact.
Responsibilities
- Answer inbound calls and respond to emails promptly.
- Make outbound calls to schedule service appointments and follow up on service reminders.
- Schedule service appointments efficiently, considering customer preferences and service department availability.
- Maintain and update customer records in the CRM system.
- Identify and escalate unresolved issues to the appropriate department or manager.
Benefits
- Free health insurance opportunities for employees.
- Dental and vision insurance plans.
- Paid company life and short-term disability insurance.
- 401(k) retirement plan with employer match.
- Wellness program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
