BDC - Sales Training Associate

Fenton Family Dealerships•Swanzey, NH

2d•$60,000

About The Position

Fenton Family Dealerships is hiring for its Sales Associate Training Program. The program provides training and support, beginning with customer service fundamentals and progressing to appointment setting and closing techniques. Associates work in a controlled phone and internet sales environment and may develop into automobile sales associate or sales management roles, or pursue a career in internet and phone sales. The position offers a flexible schedule and earning potential of $60,000 or more per year.

Requirements

At least one previous role based in customer service experience.
Excellent teammate with a collaborative attitude and eagerness to improve.
Prompt and courteous demeanor.
Positive and hardworking personality.
Strong computer skills.
Valid driver's license.

Responsibilities

Answer customer calls and establish follow-up sales appointments.
Respond promptly to internet, phone, and live chat inquiries using email, scripts, and templates.
Provide customers with initial product information and direct them to appropriate dealership resources.
Present initial financing options based on customer needs.
Follow up with leads who are not ready to make an appointment or who do not show up.
Participate in team and process development sessions while maintaining positive relationships with teammates, sales teams, and dealership management.
Use the CRM tracking system daily.

Benefits

Medical insurance with two plan options.
Dental insurance covering preventative, basic, and major services.
Flexible spending accounts.
Voluntary life insurance and short- and long-term disability plans.
401(k) retirement plan with company matching up to 3%.
Company-paid Retirement Accumulation Insurance (Life).
Company-paid life insurance equal to one times the employee's annual earnings.
Paid time off accrual program.
Paid holidays.
Discounts on company products and services.
Wellness fair offering flu shots and free onsite services to employees and immediate family.
Training, incentive, and referral programs.
Community giving service opportunities.
Safety programs and workers' compensation compliance, including no-lost-time luncheons.
Department team-building events and luncheons.