BDC - Sales Training Asociate

Fenton Family Dealerships • Swanzey, NH

6h

About The Position

Fenton Family Dealerships is hiring for its Sales Associate Training Program. The program provides industry-focused training and support, beginning with customer service basics and progressing to appointment setting and closing techniques. Trainees work in a controlled phone and internet sales environment and may advance to automobile sales associate or sales management positions, or pursue a career in Internet and Phone sales. The position offers a flexible schedule, paid time off, and earning potential of $60,000 or more per year.

Fenton Family Dealerships is an automotive dealer group serving southern New Hampshire, with Toyota, Volvo, Honda, Hyundai, and Subaru dealerships. The company describes itself as community-minded and emphasizes investment in its employees.

Requirements

• At least one previous role based in customer service experience.
• Collaborative attitude and eagerness to improve as a teammate.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Valid driver's license.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads who are not ready to make an appointment or who do not show up.
• Participate in team and process development sessions while maintaining positive relationships with teammates, sales teams, and dealership management.
• Use the CRM tracking system daily.

Benefits

• Medical insurance with two plan options
• Dental insurance
• Flexible Spending Accounts
• Voluntary life insurance
• Short- and long-term disability plans
• 401(k) retirement plan with company match up to 3%
• Company-paid Retirement Accumulation Insurance (Life)
• Company-paid life insurance equal to one times employee annual earnings
• Paid time off accrual program
• Paid holidays
• Discounts on company products and services
• Wellness fair offering flu shots and free onsite services to employees and immediate family
• Training, incentive, and referral programs
• Community giving service opportunities
• Safety programs and workers' compensation compliance
• Department team-building events and luncheons
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed