Sales BDC Associate

Jaguar Land Rover Orland Park•Tinley Park, IL

3d•Onsite

About The Position

Jaguar Land Rover Orland Park is looking for a driven BDC Sales Associate to join their team. This role offers the opportunity to represent two world-class luxury automotive brands while developing valuable sales, communication, and customer relationship skills. The ideal candidate will have a strong work ethic, a positive attitude, and a desire to succeed. No previous automotive, sales, or BDC experience is required, as the company is willing to train individuals who are coachable, motivated, and eager to learn. Previous BDC, sales, or customer service experience is considered a plus.

Requirements

Excellent communication and interpersonal skills.
A positive attitude and a strong desire to succeed.
Confidence speaking with customers over the phone and communicating by text and email.
Strong organizational skills and attention to detail.
The ability to manage multiple opportunities in a fast-paced environment.
A competitive mindset and commitment to achieving goals.
Coachability, reliability, and a strong work ethic.

Nice To Haves

Previous BDC experience
Previous sales experience
Automotive experience
Customer service or call center experience

Responsibilities

Respond promptly and professionally to incoming internet leads, phone calls, and customer inquiries.
Contact prospective customers by phone, text, and email to schedule showroom appointments.
Follow up with customers interested in purchasing or leasing new and pre-owned vehicles.
Confirm appointments and coordinate with the sales team to deliver an exceptional customer experience.
Maintain accurate customer records and follow-up tasks in our CRM system.
Turn online inquiries into real showroom opportunities through consistent, professional communication.
Work toward daily and monthly activity, appointment, and performance goals.
Represent Jaguar Land Rover Orland Park with professionalism in every customer interaction.