BDC Sales Agent

Oakes Kia of Olathe•Olathe, KS

14h•$36,000 - $60,000•Onsite

About The Position

Oakes Auto Group is hiring BDC Sales Agents to support our growing dealerships throughout the Kansas City metro area. This role serves as the first point of contact for customers, helping manage leads, build relationships, and schedule appointments for our sales teams. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development.

Requirements

Valid driver’s license with a clean or acceptable driving record
Ability to pass a standard background check
Strong reliability and consistent attendance
Comfortable working in a fast-paced, customer-focused environment
Basic computer skills and willingness to learn new systems

Nice To Haves

At least one year of customer service, sales, call center, hospitality, or related experience preferred
You enjoy talking with people and building relationships
You communicate confidently over the phone, text, and email
You stay organized and follow through on tasks
You are motivated by goals, growth opportunities, and performance incentives
You enjoy working in a team environment
You are looking for a long-term career with advancement opportunities

Responsibilities

Manage and update customer and lead information accurately within the CRM system
Handle inbound and outbound communication with customers via phone, text message, email, and online inquiries
Nurture leads through consistent follow-up and timely responses to help drive appointment opportunities
Set, confirm, and coordinate appointments for the sales team while ensuring a smooth customer experience
Collaborate with sales managers and consultants by providing lead updates, reporting, and customer insights
Maintain a professional, positive, and customer-focused experience throughout every interaction