BDC Agent

Crossroads Chevrolet • Beckley, WV

2d • Onsite

About The Position

Beckley Chevrolet is building something special, and we're looking for a high-energy, results-driven BDC Agent to join our team. Over the past several months, our dealership has undergone a major transformation under new leadership. We've invested in better processes, better customer experiences, and a stronger culture—and we're just getting started. If you're motivated, competitive, and enjoy helping customers, this is an opportunity to join a dealership on the rise.

Requirements

• Positive attitude and strong work ethic
• Excellent communication skills
• Comfortable speaking with customers by phone, text, and email
• Goal-oriented and self-motivated
• Competitive mindset with a desire to succeed
• Ability to work in a fast-paced environment

Nice To Haves

• Customer service, sales, call center, or BDC experience is a plus, but not required

Responsibilities

• Respond quickly to internet leads and customer inquiries
• Answer inbound sales calls and messages
• Schedule appointments for our sales team
• Follow up with prospects via phone, text, and email
• Re-engage previous customers and unsold opportunities
• Maintain accurate CRM records
• Help generate showroom traffic and sales opportunities
• Deliver a professional and exceptional customer experience

Benefits

• Competitive base pay plus performance bonuses
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Employee discounts
• Ongoing training and development
• Advancement opportunities within a growing organization
• A positive culture focused on teamwork, accountability, and results

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed