BDC Manager

Castle Buick-GMC • North Riverside, IL

22h

About The Position

Welcome to Castle Automotive Group! If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. Join Castle Automotive Group, a trusted network of automotive dealerships dedicated to providing a seamless and welcoming experience for every customer. We’re looking for a Customer Service Specialist who enjoys helping people, communicating clearly, and making every interaction a positive one. If you’re looking for a role where you can make an impact while growing your career, we’d love to meet you.

Requirements

• At least 2 years BDC management experience
• Strong communication skills
• Positive energy
• Eager to improve
• Competitive attitude
• Previous sales experience required
• A team player
• Organized
• A self-motivated individual that thrives on goals

Nice To Haves

• Automotive industry experience preferred

Responsibilities

• Manage and track all leads
• Ensure all leads are followed up with in a timely manner
• Manage day-to-day business of the center
• Collect and analyze metrics
• Provide training and ongoing support to the call center representatives
• Answer customer inquiries and calls when necessary

Benefits

• 401(K)
• Major medical
• Dental
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed