BDC Manager
Lithia & Driveway•Farmington Hills, MI
•Onsite
About The Position
As a BDC Service Manager, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Typing – ability to type efficiently
- Mathematics – using mathematics to solve problems.
- Basic computer skills
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Connect with customers via phone, email, and online platforms to schedule appointments and follow up
- Maintain and organize our customer database
- Stay up-to-date on Audi product info, promotions, and pricing
- Help convert leads into loyal customers with your positive attitude and excellent service
- Coordinate schedules and keep things running like a well-oiled machine
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
