BDC Manager
Kia of Murfreesboro•Murfreesboro, TN
•Onsite
About The Position
Kia of Murfreesboro is seeking an experienced and energetic BDC Manager to lead their team. The role involves turning missed opportunities into sold appointments, keeping a team motivated, and increasing phone activity. The dealership is one of the busiest Kia dealerships, representing a popular brand, and requires a manager who can build processes, coach people, drive accountability, and produce results. The ideal candidate will inspire a team, maximize opportunities, and create an exceptional customer experience from the initial interaction.
Requirements
- Previous automotive BDC management experience
- A proven track record of leading successful, high-performing teams
- Strong leadership, communication, and coaching skills
- Someone who thrives in a fast-paced, high-volume dealership
- Highly organized with the ability to hold people accountable while building a positive culture
- Driven, competitive, and always looking for ways to improve
Responsibilities
- Lead, coach, and motivate a high-performing BDC team
- Drive appointment setting, show rates, and overall department performance
- Monitor KPIs and use data to improve results
- Develop processes that keep the department efficient and productive
- Train team members on phone skills, customer engagement, and follow-up
- Partner with Sales and Service leadership to deliver a seamless customer experience
Benefits
- $65,000–$90,000 annual compensation
- The opportunity to lead a busy, successful BDC
- One of the strongest brands in the automotive industry
- A dealership committed to growth, performance, and customer satisfaction
- A team that wants to win—and a leader who will help them get there
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
