BDC Manager

Castle Buick-GMC • North Riverside, IL

1d • $80,000 - $110,000

About The Position

Welcome to Castle Automotive Group! If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. Join Castle Automotive Group, a trusted network of automotive dealerships dedicated to providing a seamless and welcoming experience for every customer. We’re looking for a Customer Service Specialist who enjoys helping people, communicating clearly, and making every interaction a positive one. If you’re looking for a role where you can make an impact while growing your career, we’d love to meet you.

Requirements

• At least 2 years BDC management experience
• Strong communication skills
• Positive energy
• Eager to improve
• Competitive attitude
• Previous sales experience required
• A team player
• Organized
• A self-motivated individual that thrives on goals

Nice To Haves

• Automotive industry experience preferred

Responsibilities

• Manage and track all leads
• Ensure all leads are followed up with in a timely manner
• Manage day-to-day business of the center
• Collect and analyze metrics
• Provide training and ongoing support to the call center representatives
• Answer customer inquiries and calls when necessary

Benefits

• 401(K)
• Major medical
• Dental
• Voluntary Benefits (Accident, Critical Illness, Disability, and more)
• Life Insurance
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed