BDC Admin - Service
About The Position
DCH Freehold BMW is searching for high-performing, Business Development Center Representatives to join our service team! If you want to work in an amazing, employee-centric environment with tremendous opportunities to grow your career with the very best in the business, join the DCH Freehold BMW team! We are looking for a polished, professional, and customer-focused individual to join our team as a BDC Representative. The ideal candidate is detail-oriented with impeccable follow-up skills, strong verbal and written communication, and high computer proficiency. Previous dealership BDC experience is a plus, and a great attitude is essential for success in this role.
Requirements
- Automotive Service BDC experience required
- Strong focus on providing best-in-class customer service
- Outstanding follow-up skills
- Ability to maintain excellent phone etiquette while handling a high volume of calls
- Strong communication skills –both verbal and written
- Excellent computer skills including CRM proficiency
- Highly organized with attention to detail
- High School graduate or equivalent, 18 years or older required
Nice To Haves
- Previous dealership BDC experience is a plus
Responsibilities
- Handle a high volume of calls
- Provide best-in-class customer service
- Follow up with customers
- Maintain excellent phone etiquette
Benefits
- Performance-based bonuses
- Opportunities to grow your career
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
