Battery Operations Support and Training Administrator
About The Position
This role is responsible for training new battery marketers on operations procedures, system use, and best practices. It involves developing and maintaining training materials, providing on-site training at field locations, and acting as a resource for location staff and battery truck teams. Additionally, the role supports fleet administration, operational paperwork, onboarding logistics, documentation management, inventory audits, and IT coordination for system updates. Regular visits to locations are required to assess training needs, identify process gaps, and ensure compliance with Standard Operating Procedures (SOPs).
Requirements
- Experience in training and onboarding new employees.
- Proficiency in battery operations procedures and system use.
- Ability to develop and maintain training materials.
- Experience with fleet administration and operational paperwork.
- Skills in managing documentation related to compliance and loss prevention.
- Familiarity with inventory audits.
- Ability to support IT coordination for system updates.
- Experience in field support and location visits.
- Strong communication and interpersonal skills to act as a point of contact.
- Ability to identify training and process gaps.
- Knowledge of Standard Operating Procedures (SOPs).
Nice To Haves
- Experience in the battery industry.
- Familiarity with FIFO (First-In, First-Out) inventory management.
- Experience with BMS (Battery Management System) updates.
Responsibilities
- Onboard and train new battery marketers, covering battery operations procedures, system use, and best practices.
- Travel to field locations to deliver on-site training alongside the location team.
- Serve as an on-site training resource at locations when requested, working with both location staff and battery truck teams to build shared understanding.
- Develop and maintain training materials, keeping them current as procedures, systems, and fleet requirements evolve.
- Support joint training sessions that bring together location teams and the battery truck team to ensure both sides are working from the same standards.
- Assist Senior Battery Operations Manager with day-to-day fleet administration and operational paperwork.
- Support the coordination of marketer onboarding logistics and scheduling.
- Help manage documentation related to fleet compliance, process adherence, and loss prevention.
- Assist with weekly battery inventory audit preparation and follow-up.
- Support IT coordination for BMS updates and system-related training needs.
- Regularly visit battery truck and warehouse locations to assess training needs and deliver support.
- Act as a point of contact for marketers and location staff on training and operational questions.
- Help identify gaps in training or process adherence during field visits and report findings back to Senior Battery Operations Manager and Director of Battery Operations.
- Support the rollout of new procedures, systems, or policy updates at field locations.
- Spot check battery date codes, FIFO is being followed.
- Ensure SOP Compliance
Benefits
- Medical
- Dental
- Vision
- Life
- 401K
- Profit sharing
- Paid holidays
- Paid vacation
- Paid sick time
- STD (Short-Term Disability)
- LTD (Long-Term Disability)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
