Bartender

Fairfield Inn/Towneplace Suites (Springwood Hospitality)•Manheim Township, PA
•$17 - $17

About The Position

The PM Bartender prepares and serves beverages to guests in a friendly, courteous, and professional manner while following health regulations and local liquor laws. The position sets up, maintains, and takes down the bar according to function specifications and works to provide exceptional guest service and an inviting bar atmosphere. The role includes taking and fulfilling beverage orders, operating the point-of-sale system, handling payments, preparing drinks to recipe and brand standards, monitoring alcohol service, maintaining bar cleanliness and supplies, completing paperwork and inventory, and contributing to a safe, well-organized, team-oriented guest experience.

Requirements

  • High school diploma, GED, or equivalent experience required.
  • TIPS or CARE beverage service certification desired, or ability to obtain certification required.
  • At least one year of previous bartending experience or Bartender certification.
  • Demonstrated exemplary customer service and attention to detail.
  • Ability to perform job duties repetitively in a fast-paced environment.
  • Ability to speak, understand, and write English to meet guest needs and complete required paperwork.
  • Ability to lift, push, and pull up to 50 pounds regularly and up to 75 pounds occasionally.
  • Ability to walk, stand, carry, and move about the property continuously throughout the shift.

Nice To Haves

  • TIPS or CARE beverage service certification.
  • One or more years of previous bartending experience and Bartender certification.

Responsibilities

  • Greet guests courteously and take, prepare, and deliver beverage orders accurately and promptly.
  • Respond to guest needs and provide high-quality service.
  • Follow cash-handling and point-of-sale procedures and accurately close guest checks.
  • Dispense appropriate levels of alcohol and prepare drinks according to recipes and brand standards.
  • Use equipment properly and follow cost controls to reduce expenses and waste.
  • Check guests’ identification and monitor alcohol consumption to comply with state and local liquor laws.
  • Prepare standard menu options for guests when needed and assist other associates as needed.
  • Dispose of garbage, pick up trays, restock barware, and clear and wipe down the bar.
  • Transfer dirty glassware to the dish room and polish clean glassware.
  • Complete required paperwork accurately and on time, including beginning- and end-of-shift inventory.
  • Maintain a clean and safe work area and comply with applicable brand, local, state, and federal food and beverage regulations.
  • Maintain sanitation and cleanliness of the bar and storeroom and follow brand procedures for guest and associate incidents.
  • Know hotel emergency procedures.
  • Plan, organize, and prioritize work to produce the required volume of work.
  • Follow brand grooming and appearance standards, general work rules, and department procedures.
  • Complete required side work, take initiative where needed, and contribute as a team player to the guest experience.
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