Bartender--Full Time

PCH Hotels & Resorts•Birmingham, AL

20d

About The Position

As a member of the hospitality team, the Bartender delivers exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. The role helps create a positive guest experience through a warm welcome, addressing guests by name when possible, and providing prompt, friendly, and professional service. The Bartender prepares alcoholic and non-alcoholic beverages according to recipes and presentation standards; serves wine, draught or bottled beer, and other beverages responsibly; checks identification to confirm guests meet the legal drinking age; and recommends food, drinks, and daily specials based on guest preferences. The role also maintains bar inventory and supplies, handles liquor and supply orders, prepares garnishes, and supports monthly inventory counts. The Bartender follows food and beverage regulations, responsible alcohol service requirements, safety guidelines, and Alcohol Beverage Control (ABC) board requirements, training, and restrictions. The role participates in daily stand-up meetings, accurately reports gratuities according to company guidelines and federal law, and maintains cleanliness by wiping surfaces nightly, cleaning floors regularly, and taking out trash as needed throughout the night.

Responsibilities

Create and serve a variety of cocktails and drinks in the hotel's Bar, Pool, and Restaurant outlets.
Welcome guests warmly, address them by name whenever possible, and provide friendly, professional, prompt service.
Prepare alcoholic and non-alcoholic beverages using accurate recipes and proper presentation.
Check customers' identification to verify they meet the legal drinking age.
Serve wine, draught or bottled beer, and other beverages responsibly.
Take customer orders and serve snacks and drinks promptly.
Assess guest needs and preferences and recommend food and drinks accordingly.
Promote daily specials and highlight unique offerings.
Maintain bar inventory and adequate supplies for smooth operations.
Handle orders and requisitions for liquor and supplies to maintain a well-stocked bar display.
Prepare attractive garnishes for drinks.
Follow food and beverage regulations, responsible alcohol service requirements, and safety guidelines.
Participate in daily stand-up meetings to receive updates about specials, promotions, and other relevant information.
Maintain cleanliness and hygiene by wiping surfaces nightly, cleaning floors regularly, and taking out trash as needed throughout the night.
Assist with monthly inventory counts and identify stock discrepancies.
Report gratuities accurately according to company guidelines and federal law.
Comply with requirements, training, and restrictions set by the Alcohol Beverage Control (ABC) board.