Bartender

Sonesta International Hotels Corporation•New Orleans, LA

About The Position

At Sonesta International Hotels, Bartenders deliver exceptional beverage service and hospitality while creating a welcoming, upbeat experience for guests. The role involves preparing and serving drinks, connecting with guests, and supporting bar, lounge, restaurant, banquet, and event service in a fast-paced environment. Bartenders help maintain guest satisfaction, cleanliness, and smooth operations while supporting beverage programs and revenue initiatives.

Requirements

  • Excellent communication, interpersonal, and customer service skills.
  • Ability to multitask and thrive in a fast-paced hospitality environment.
  • Experience using POS systems and handling cash transactions accurately.
  • Strong attention to detail, cleanliness, and presentation standards.
  • Flexible availability, including evenings, weekends, holidays, and event support as needed.
  • Passion for hospitality, teamwork, guest experience, and creating memorable food and beverage moments.

Nice To Haves

  • Previous bartending, restaurant, hotel, lounge, nightlife, or hospitality experience.
  • Strong knowledge of cocktails, spirits, wine, beer, and responsible alcohol service practices.
  • TIPS Certification, Food Handler Certification, or alcohol service certification where required.

Responsibilities

  • Prepare and serve alcoholic and non-alcoholic beverages according to recipes, brand standards, and guest preferences.
  • Engage with guests, make recommendations, and create a welcoming atmosphere.
  • Maintain knowledge of cocktails, wine, beer, spirits, and beverage menus.
  • Work efficiently during high-volume restaurant, lounge, banquet, and event service periods.
  • Monitor guest satisfaction and resolve concerns professionally and promptly.
  • Maintain cleanliness, organization, and sanitation standards in bar and service areas.
  • Process orders, payments, tabs, and transactions accurately using POS systems.
  • Assist with bar setup, inventory, garnishes, stock replenishment, and opening and closing duties.
  • Follow food safety guidelines, responsible alcohol service standards, and hotel operational procedures.
  • Partner with Servers, Culinary teams, and Food & Beverage leadership to support smooth operations and guest satisfaction.
  • Support upselling initiatives, promotions, and beverage programs that drive guest engagement and revenue.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) with company match
  • 401(k) retirement plan with company match
  • Paid vacation and sick time
  • Paid parental leave
  • Company-paid life insurance
  • Company-paid short-term and long-term disability
  • Hospital indemnity, critical illness, and accident insurance
  • Educational assistance
  • Sonesta hotel discounts
  • Additional perks and employee discounts
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