Bartender

DeFoor Hospitality Group•Madison, WI

About The Position

The Bartender helps ensure guests enjoy their experience by providing friendly, attentive service and preparing and serving drinks. The role requires strong communication and organizational skills, the ability to work quickly and effectively while remaining composed, sensitivity to guests and timing, and pride, dedication, integrity, and honesty. The position also cross-trains in the MClub Lounge, a complimentary private space for elite-level guests that serves breakfast and hors d'oeuvres.

Requirements

Be of legal age to serve alcohol.
Possess the applicable state health and/or alcohol compliance card.
Pass the Responsible Service of Alcohol Test with a score of 90% or better.
Have basic mathematical skills and the ability to handle money and give correct change.
Have basic reading and computer skills.
Have basic knowledge of beer, wine, and spirits, and familiarity with standard drink recipes.
Have excellent communication and organizational skills.
Be multi-task oriented.
Know the company’s food and beverage specifications and workplace safety procedures.

Responsibilities

Welcome each guest personally with enthusiastic words, tone, and body language, and help guests feel appreciated.
Work as a team with all personnel to maintain an effective atmosphere and efficient food and beverage service.
Help keep all areas clean and stocked to company standards.
Mix, garnish, and serve alcoholic and non-alcoholic drinks according to standard recipes for bar and dining-room patrons.
Enter drink orders into the computer immediately; collect payment and provide correct change.
Arrange bottles and glasses in an attractive display, and wash and sterilize stemware.
Count drinks served and track open bar tabs.
Anticipate guests’ needs, follow the half-full rule when offering another drink, and remain alert and responsive to guests’ signals.
Learn guests’ names, occupations, and favorite drinks.
Serve alcohol responsibly and remain aware of guests’ intoxication levels.
Cross-train in the MClub Lounge, serving breakfast and hors d'oeuvres to elite-level guests.
Perform other duties as assigned.