Bartender--Full Time

Auburn Marriott Opelika Resort & Spa at Grand National•Hoover, AL

About The Position

As a member of the hospitality team, the Bartender delivers exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. The role helps create a positive guest experience through a warm first impression and, whenever possible, addressing guests by name. The Bartender checks identification to confirm guests meet the legal drinking age, prepares cocktails, serves wine and draught or bottled beer, and maintains bar inventory and supplies. The role also assesses guest needs and preferences, recommends food and drinks, and promotes daily specials.

Responsibilities

  • Prepare a wide range of alcoholic and non-alcoholic beverages using accurate recipes and proper presentation.
  • Serve wine, draught or bottled beer, and other beverages responsibly; check identification to confirm customers meet the legal drinking age.
  • Maintain an organized bar inventory and adequate supplies for smooth operations.
  • Engage with customers professionally, take orders, and serve snacks and drinks promptly.
  • Assess customers' preferences and needs and provide personalized recommendations for food and drinks.
  • Promote daily specials and highlight unique offerings.
  • Provide exceptional customer service focused on guest satisfaction and a pleasant, memorable visit.
  • Follow food and beverage regulations, responsible alcohol service requirements, and safety guidelines.
  • Participate in daily stand-up meetings to stay informed about specials, promotions, and relevant updates.
  • Handle orders and requisitions for liquor and supplies to maintain a well-stocked, appealing bar display.
  • Prepare garnishes and present drinks attractively.
  • Maintain cleanliness and hygiene by wiping surfaces nightly and cleaning floors regularly.
  • Take out trash as needed throughout the night.
  • Assist with monthly inventory counts and identify stock discrepancies.
  • Report gratuities accurately according to company guidelines and federal law.
  • Comply with Alcohol Beverage Control (ABC) board requirements, training, and restrictions.
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