Kitchen+Bar - Bartender

Drury Hotels • Pigeon Forge, TN

2d • Onsite

About The Position

This evening bartender position at the Drury Plaza Hotel in Pigeon Forge, Tennessee starts at $13 per hour plus tips. Under general supervision, the bartender opens and closes the hotel Kitchen+Bar in accordance with Company policies and procedures. The role maintains clean, well-organized food preparation and bar areas while serving and assisting guests. The team member is expected to demonstrate integrity, service, and hospitality with guests and fellow team members, and to have general knowledge of the hotel, surrounding area, and events to answer questions. Duties may also include prep cook, cocktail server, or other positions as needed.

Requirements

• Must be 21 years old or older.
• One experience bartending required.
• High school diploma or equivalent.
• Ability to obtain and maintain all appropriate certifications per Company requirements.
• Ability to take written and verbal direction in English and communicate effectively in English.
• Ability to mix and serve a wide variety of drinks in a fast-paced environment.
• Ability to handle money, make change, and use office machines in normal day-to-day activities.
• Ability to operate equipment including cash registers, POS software, dishwashers, and kitchen equipment.
• Excellent customer service and communication skills with guests and team members at all levels.
• Ability to diplomatically handle difficult situations and people while maintaining professionalism, including with bar guests and when leading other team members.
• Ability to open and close the bar, obtain cocktail-mixing supplies, and clean and maintain assigned areas.
• Ability to distinguish between denominations of currency and make appropriate change.

Nice To Haves

• Two or more years of bartender experience preferred.
• Completion of two years of college preferred.

Responsibilities

• Open and close the hotel Kitchen+Bar following Company policies and procedures.
• Maintain assigned food preparation and bar areas in a clean, well-organized manner.
• Serve and assist guests, including mixing and serving a wide variety of drinks.
• Obtain supplies needed for mixing cocktails and clean and maintain assigned areas.
• Handle money, make change, and use office machines in daily activities.
• Operate equipment such as cash registers, POS software, dishwashers, and kitchen equipment.
• Perform prep cook, cocktail server, or other duties as needed.
• Answer guest questions using general knowledge of the hotel, area, and events.
• Maintain a high standard of integrity, service, hospitality, and professionalism with guests and team members.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Mentorship, cross-training, development plans, and management training.
• Medical, dental, vision, prescription, life, and disability coverage.
• Team Member Assistance Program.
• Company-matched 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED