Kitchen+Bar - Bartender

Drury Hotels•Pigeon Forge, TN
•Onsite

About The Position

The Bartender works under general supervision to open and close the hotel Kitchen+Bar in accordance with Company policies and procedures. The role maintains food preparation and bar areas in a clean, organized manner while serving and assisting guests. The bartender is expected to demonstrate integrity, service, and hospitality, promote Drury's culture, and use general knowledge of the hotel, surrounding area, and local events to answer questions. This is an evening position. Starting pay is $13 per hour plus tips.

Requirements

  • Must be at least 21 years old.
  • At least one bartending experience required.
  • High school diploma or equivalent.
  • Ability to obtain and maintain all appropriate certifications required by the Company.
  • Ability to follow written and verbal directions in English and communicate effectively in English.
  • Ability to handle money, make change, and distinguish between currency denominations.
  • Ability to operate relevant machines and equipment, including cash registers, POS software, dishwashers, and kitchen equipment.
  • Excellent customer service and communication skills, including the ability to deal diplomatically with difficult situations and people while maintaining professionalism.
  • Ability to open and close the bar, obtain necessary cocktail supplies, and clean and maintain assigned areas.

Nice To Haves

  • Two or more years of bartender experience.
  • Completion of two years of college.

Responsibilities

  • Open and close the hotel Kitchen+Bar according to Company policies and procedures.
  • Maintain food preparation and bar areas in a clean and well-organized manner.
  • Serve and assist guests while demonstrating integrity, service, and hospitality.
  • Answer guest questions using general knowledge of the hotel, area, and events.
  • Mix and serve a wide variety of drinks in a fast-paced environment.
  • Perform bartender, prep cook, cocktail server, or other duties as needed.
  • Handle money, make change, and use office machines in day-to-day activities.
  • Operate equipment such as cash registers, POS software, dishwashers, and kitchen equipment.
  • Obtain supplies needed for mixing cocktails and clean and maintain assigned areas.
  • Communicate effectively and professionally with guests and team members, including handling difficult situations diplomatically.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Mentorship, cross-training, development plans, and management training.
  • Medical, dental, vision, prescription, life, and disability coverage.
  • Team Member Assistance Program.
  • Company-matched 401(k).
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