Bartender

Spokane Tribe Resort & Casino•Airway Heights, WA

About The Position

The Bartender provides excellent customer service while preparing and serving food and alcoholic and non-alcoholic drinks to patrons at Spokane Tribe Casino. The role prepares cocktails according to prescribed recipes, maintains bar equipment and supplies, and keeps the work area clean and safe. The bartender is responsible for the security and accuracy of an assigned bank and is accountable for overages and shortages. The position also requires effective communication with guests and employees, monitoring and directing barbacks, and performing other assigned tasks.

Requirements

  • Must be at least 21 years of age.
  • Knowledge of and ability to mix a wide variety of drinks.
  • Typically, five years of bartending or similar experience, or experience gained through progressive promotion and training within the Food & Beverage department.
  • Strong guest service and problem-solving skills.
  • Ability to multitask in a fast-paced environment.
  • Ability to tolerate varying noise, smoke, and temperature levels.
  • Ability to communicate effectively with customers and employees at all levels.
  • Ability to distinguish currency denominations and make change.
  • Ability to review and comprehend necessary documentation.
  • Ability to use a cash register and bar equipment.
  • Ability to move effectively and efficiently around the bar area.
  • Ability to secure and maintain a state or tribal gaming license.

Responsibilities

  • Prepare cocktails for cocktail servers and guests using prescribed recipes.
  • Serve food and alcoholic and non-alcoholic drinks to patrons while providing excellent customer service.
  • Interact with guests in a manner that makes them feel comfortable and welcome, supporting the casino's vision and mission for top-notch customer service.
  • Maintain equipment in an orderly manner and advise the Beverage Manager of equipment needs or required repairs.
  • Maintain a clean and safe work environment and monitor proper supply levels at assigned bars.
  • Communicate problems or situations detrimental to the property to the immediate supervisor.
  • Maintain the security and accuracy of the assigned bank and account for overages and shortages.
  • Observe and direct barbacks and inspect and maintain assigned areas.
  • Retrieve supplies and keep the working area clean.
  • Perform other assigned tasks.
  • Practice, support, and maintain the Casino's Mission, Vision, and Values.
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