Bartender

Nisqually Red Wind Casino • Olympia, WA

13d

About The Position

The Bartender provides alcohol and non-alcohol beverage service to casino guests in an efficient, courteous, and professional manner, helping create an enjoyable atmosphere while maintaining high ethical standards and following established rules, regulations, policies, and procedures. The role may work in a variety of Beverage Department venues and may serve food in appropriate venues. It also involves accepting payment, giving change, and stocking supplies.

The position requires prompt, attentive guest service; accurate preparation of beverages to standard recipes; responsible alcohol service; and care in handling transactions, inventory, and records. The Bartender must contribute to a safe, clean, and positive team environment and demonstrate the organization’s Mission, Vision, and Core Values. Other duties may be assigned.

Requirements

• Must be at least 21 years old.
• Must be able to obtain a Class 12 Mixologist permit.
• Must be able to obtain a Food Handler permit.
• Must have basic math skills.
• Must have good communication skills and be able to speak effectively and interact well with guests and associates.
• Must be able to work within time constraints, stay on task, and follow directions.
• At least one year of experience as a bartender in a high-volume setting.
• Must be able to work in a fast-paced environment and remain calm and professional.
• Must be able to work with people with diverse personalities and in a team environment.
• Must pass NRWC pre-employment testing.
• Must be able to work peak business hours.
• Must be able to obtain a Class II gaming license.
• Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds regularly and continuously.
• Must be able to stand and/or walk for long periods of time.
• Must be able to tolerate a smoke-filled environment.
• Must be able to reach with hands and arms.

Nice To Haves

• Ability to work with a POS (Point of Sale) system.

Responsibilities

• Respond to guest and beverage staff requests promptly and in accordance with department guest service standards.
• Provide prompt, efficient, courteous service and greet guests positively and professionally.
• Mix and serve beverages accurately according to standard drink recipes, maintaining quality, consistency, and portion controls.
• Process cash and credit card transactions, give change, and follow revenue-handling policies and procedures.
• Maintain current knowledge of beverages, drink preparation, and prices.
• Monitor guest needs and fulfill requests promptly.
• Verify guests’ identification and age before serving alcohol; serve alcohol responsibly and follow procedures to discontinue service when necessary.
• Engage guests in conversation and help make their experience memorable.
• Report guest concerns or complaints to the immediate supervisor.
• Maintain a safe and clean environment for guests and associates.
• Maintain appropriate inventory of products and supplies at assigned stations.
• Support organizational goals, mission, vision, and core values through individual and team performance.
• Contribute to a positive team environment and manage multiple tasks simultaneously.
• Keep records accurately and neatly.
• Perform other duties as assigned.

Benefits

• Free medical, dental, and vision coverage; spouse and dependent coverage is available at low rates with reasonable deductibles.
• Free short-term disability, life, and accident insurance.
• Free meal during shift.
• Free gaming license renewals.
• Free uniform dry-cleaning services.
• $1 per hour shift differential.
• Paid time off and paid holidays.
• Floating holidays.
• 401(k) retirement program with matching up to 4%.
• Tuition reimbursement.
• Health and wellbeing reimbursements.
• Team Member Assistance Program with confidential access to short-term professional counseling and legal services for team members and eligible dependents at no additional cost.
• Team Member awards and incentives, including perfect-attendance and yearly-service awards.
• Flexible spending and dependent-care spending accounts.
• Career advancement opportunities.
• Periodic Team Member contests and giveaways.
• Team Member dining and gift shop discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed