Bartender

PENN Entertainment • Selma, TX

2d

About The Position

The Bartender provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. The role includes mixing drinks to prescribed recipes, keeping the station stocked, maintaining cleanliness, and providing fast, friendly, professional, and responsive customer service. The Bartender also provides work direction to assigned bar attendants, opens and closes the bar according to established procedures, and resolves service issues under established guidelines.

The position is responsible for maintaining the integrity of financial controls, balancing a cash drawer, processing credit charges and servers’ food transactions including tips, and maintaining confidentiality in company matters. The Bartender follows departmental and property guest-service policies and procedures and performs other related duties as assigned.

Requirements

• Minimum one year of experience as a bartender in a fast-paced environment.
• Strong written and verbal communication skills; fluency and literacy in English.
• Excellent customer service and interpersonal skills.
• Ability to maintain confidentiality and professionalism.
• Cash handling experience.
• Ability to share or divide attention among several ongoing activities, projects, or assignments.
• Ability to maintain a high energy level and take a proactive and strategic approach to issues.
• Ability to work effectively both independently and as part of a team.
• Ability to work at a fast pace with a sense of urgency.
• Strong attention to detail.
• Ability to maintain poise when receiving multiple guest requests.
• Ability to collaborate and communicate effectively with team members at all levels of the organization.
• Ability to move effectively and efficiently around the bar area.
• Ability to work flexible hours, including evenings, weekends, and holidays, as business needs dictate.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Follow departmental and property policies and procedures regarding guest service standards.
• Provide wine, liquor, and related bar service to guests and cocktail servers at assigned stations.
• Mix drinks according to prescribed recipes.
• Keep the station stocked with liquor, glasses, and necessary accessories.
• Maintain the integrity of financial controls and responsibilities.
• Provide fast, friendly, professional, and responsive customer service.
• Maintain cleanliness of the designated area.
• Ice and fill non-alcoholic drinks for servers.
• Provide work direction to assigned bar attendants.
• Open and close the bar according to established procedures.
• Maintain and balance a cash drawer; process credit charges and servers’ food transactions, including tips.
• Resolve service issues according to established guidelines.
• Perform other related and compatible duties as assigned.
• Maintain strict confidentiality in company matters.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED