Bartender

Phelan Family Brands•Marco Island, FL

23h

About The Position

Phelan Family Brands, a family-owned and locally operated restaurant group, is seeking a skilled and enthusiastic Bartender. The Bartender prepares and serves alcoholic and non-alcoholic beverages according to company specifications, including in a service-bar setting, and sells and serves food and beverages while delivering best-in-class service throughout the guest experience. The role contributes to a welcoming atmosphere and requires maintaining the cleanliness and smooth operation of the bar.

Requirements

Thorough working knowledge of bartending, including bar terminology and common, essential drink recipes.
Understanding of basic bartending practices, including building drinks, suggesting wine, and properly pouring draft beer.
Outgoing and positive personality.
Ability to serve the entire bar and bar tables while meeting or exceeding company service standards.
Ability to consistently upsell food and alcoholic beverages.
Ability to use a computer to enter orders on a check.
Ability to interact with guests in a friendly and timely manner.
Ability to accept different types of payment and make change.
Ability to check identification and follow age-related alcohol service requirements.

Responsibilities

Prepare alcoholic beverages according to company-spec recipes and serve alcoholic and non-alcoholic beverages to guests.
Sell and serve food and beverages while delivering best-in-class service throughout the guest experience.
Maintain knowledge of bar terminology, common drink recipes, drink-building techniques, wine recommendations, and draft beer pouring.
Know the restaurant’s food and beverage menu.
Serve the bar and bar tables while meeting or exceeding company service standards.
Consistently upsell food and alcoholic beverages.
Enter orders using a computer, accept different forms of payment, and make change.
Interact with guests in a friendly and timely manner, and strive to ensure their complete satisfaction.
Perform assigned side work and maintain the cleanliness and smooth operation of the bar.
Clear and reset the bar and bar tables quickly.
Check guests’ identification to confirm they are at least 21 before serving alcoholic beverages, and politely refuse service to guests who are under legal age.
Monitor guests’ behavior and the number of drinks served; notify management if a guest should not drive.
Report to work in a neat, clean uniform and maintain well-groomed hair and personal hygiene.
Inform managers about unhappy guests.
Take and fulfill to-go orders and check them for accuracy, when applicable.