Bartender

Hard Rock Hotel & Casino Ottawa • Seminole Casino Hotel Immokalee, FL

1d

About The Position

The Bartender prepares and serves alcoholic and non-alcoholic drinks to guests and servers according to established recipes and policies, while maintaining cleanliness and safety in each bar area. The role is responsible for checks issued to the bartender and cashiering at front and service bars, except on the casino floor, including receiving payments and settling guest checks under applicable policies. The Bartender provides a positive, professional guest experience through cordial and gracious service, follows gaming regulations and departmental policies, and supports responsible gaming and alcohol service by discreetly notifying management of concerns. The job involves significant standing, walking, and mobility during most of the shift, frequent interaction with customers in varying noise and lighting conditions, and physical tasks such as bending, lifting, and carrying supplies and equipment. Candidates must obtain gaming licensure through a background check before an offer is extended.

Requirements

• High school diploma or GED.
• Certificate in Mixology.
• Minimum of two years of high-volume bartending experience.
• Obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations before an offer is extended.
• Ability to stand, walk, and demonstrate high mobility for most of the shift.
• Ability to communicate in varying background noise and move across carpeted, hard, slippery, or sloping surfaces and stairs.
• Ability to handle small objects and reach overhead and side to side.
• Required close, distance, color, peripheral vision, and depth perception.
• Ability to bend, lift, and carry supplies and equipment up to 20 pounds, and use, push, and pull wheeled hand-carts or other equipment weighing over 100 pounds.
• Ability to bend, stoop, kneel, and twist at the waist.
• Ability to work in an environment that may involve bodily fluids, animals, strong odors, tobacco and secondhand smoke, and varying or flashing lighting.

Nice To Haves

• T.I.P.S. certification.
• Sanitation certification.

Responsibilities

• Prepare all drinks in accordance with established recipes.
• Serve guests and servers according to established policy.
• Be responsible for issued checks and act as a cashier at front and service bars, except on the casino floor.
• Receive monies and settle guest checks in accordance with applicable policies.
• Maintain a clean, safe, hazard-free work environment within the area of responsibility.
• Ensure a positive guest experience and provide cordial, gracious, and professional service.
• Exhibit conduct consistent with Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Support responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Assist with customer evacuation in an emergency.
• Use de-escalation techniques on occasion to resolve customer conflict.

Benefits

• Comprehensive benefits package intended to support team members’ health, future planning, and work-life balance; benefits may vary by employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED