BARTENDER-VIP BAR

L' Auberge Casino Hotel Baton Rouge • Baton Rouge, LA

18d

About The Position

The Bartender-VIP Bar provides fast, friendly, professional beverage service to casino guests and beverage servers. The role prepares drinks according to recipes and proper portions, communicates with beverage servers, and presents drinks as needed. It also includes personalized guest service, promoting casino events, resolving service issues, monitoring alcohol consumption, and maintaining a clean, stocked, safe workstation. The bartender operates beverage equipment and a cash register/POS system while following established financial, health, and safety procedures.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent.
• Obtain and maintain valid alcohol-serving permits.
• Read, write legibly, understand, and speak English.
• Excellent customer service and communication skills.
• Ability to count money and make change correctly.
• Knowledge of cocktail ingredients and proper mixing and pouring techniques.
• Availability to work the required schedule, which may include nights, weekends, holidays, and overtime.
• Meet professional appearance standards prescribed by company policy.
• Ability to respond to visual and oral cues.
• Ability to work in constricting areas and tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded or noisy environments.
• Physical mobility, with reasonable accommodations, including the ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.

Responsibilities

• Monitor guests’ alcohol consumption and intervene as needed according to guidelines.
• Represent the company positively while working and at customer and public relations functions, including appearing in publicity photos.
• Promote casino events and programs.
• Provide personalized service, including using guests’ names.
• Resolve service problems according to guidelines.
• Provide fast, friendly, professional beverage service to casino guests and beverage servers.
• Prepare and pour drink orders using proper portions and ingredients according to recipes; communicate with beverage servers and present drinks to guests or servers as required.
• Slice and pit fruit as required.
• Operate and maintain equipment and utensils in accordance with established guidelines and safety procedures.
• Operate a cash register/POS system, process correct amounts and change, account for cash, charge, and complimentary sales, and maintain financial controls.
• Work collaboratively with beverage servers, bartenders, barbacks, the beverage supervisor, and the slots supervisor.
• Maintain a clean and stocked workstation in accordance with health and safety guidelines.

Benefits

• Wellness programs designed to support financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off, earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED