Bartender

Atlas Restaurant Group•Wilmington, DE

About The Position

At Atlas Restaurant Group, the Bartender greets guests, learns their preferences, answers questions, recommends menu items, and prepares and serves beverages and food. The role includes upselling items, creating recipes, using appropriate equipment and ingredients, and performing basic cleaning duties. This position has no supervisory responsibilities. The Bartender supports a positive guest experience by preparing drinks, taking and serving orders, making recommendations, maintaining bar supplies, completing cleaning duties, and accurately processing payments. The role requires working efficiently in a fast-paced restaurant environment and collaborating professionally with other employees.

Requirements

One to two previous years of experience as a bartender.
High school diploma or equivalent.
Valid form of identification and must meet the minimum age to serve alcohol of 18.
Ability to work efficiently under pressure in a fast-paced environment.
Strong organizational skills and ability to multitask.
Basic understanding of cleanliness and sanitation standards.
Team-oriented approach.
Excellent communication and customer service skills, with a polite and attentive demeanor.
Flexibility to work varied shifts, including nights, weekends, and holidays.
Dependability, reliability, responsibility, and ability to fulfill obligations.
Attention to detail and understanding of drink-mixing tools and techniques.
Ability to maintain composure and control emotions in difficult situations.
May require a food handler’s certification, depending on local regulations.
Knowledge of basic arithmetic and ability to calculate discounts and tips and apply fractions, percentages, ratios, and proportions to practical situations.
Ability to learn and use Toast Point-of-Sale (POS) and Restaurant365 systems.
Ability to read, understand, and follow verbal and written company directives and initiatives, and demonstrate knowledge of government policies and regulations.
Ability to answer questions effectively and speak before groups of managers, clients, customers, and the general public at restaurant locations.
Ability to understand and carry out written and oral instructions using common sense, and creatively solve problems in a fast-paced environment.
Ability to stand, walk, reach, handle and manipulate objects, tools, or controls, talk and hear, and taste and smell regularly; frequently stoop, kneel, crouch, or crawl; occasionally lift or carry up to 50 pounds; and occasionally sit, climb stairs, or maintain balance.
Close, distance, and peripheral vision, depth perception, ability to adjust focus, and sufficient mobility or agility to respond quickly to fire or other emergencies.
Personal accountability, initiative, emotional awareness, and ability to seek and receive feedback and coaching constructively.

Nice To Haves

Basic knowledge of English is highly preferred.

Responsibilities

Prepare alcoholic and non-alcoholic beverages for bar and restaurant guests.
Interact with guests, take orders, and serve food and drinks.
Assess guests’ needs and preferences and make recommendations.
Mix ingredients to prepare cocktails, including classic and specialty drinks.
Check guests’ identification and confirm that they meet the legal drinking age.
Restock and replenish bar inventory and supplies.
Perform daily and weekly cleaning duties.
Handle cash, credit, and debit card transactions; ensure charges are accurate, return correct change, and balance the cash register.
Remain guest-focused and sustain an excellent guest experience.
Upsell items and create recipes.
Use proper equipment and ingredients.
Follow company policies and procedures, report to work as scheduled, and take responsibility for completing work correctly and on time.
Develop and maintain effective working relationships with other employees, provide and receive feedback constructively, and remain professional in challenging situations.
Remain calm and work efficiently and effectively under stressful or frustrating conditions.