Bartender, Full Time- Hotel Mockingbird

Coury Hospitality•Dallas, TX

About The Position

The Bartender delivers exceptional drinking and dining experiences at the bar, producing cocktails and beer for both the dining room and bar while remaining attentive and hospitable to guests. The role calls for strong prioritization, multitasking, communication, extensive spirits knowledge, and an understanding of how flavors balance in cocktails. Bartenders help create a friendly, welcoming environment and respond to guests with a cheerful, helpful attitude to maximize and enrich their experience. The position reports to the F&B Supervisor and is in the Food and Beverage department. It is classified as non-exempt. Additional tasks or revised responsibilities may be assigned at management’s discretion according to business volume and operational needs. Employment is at-will.

Requirements

Must be at least 21 years old.
Outgoing personality, positive attitude, and strong communication skills.
Knowledge of wine and beverage brands, drink garnishes, and prices.
Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.
Comprehensive knowledge of the inspiration, ingredients, and techniques used in house cocktails.
Complete understanding of standardized recipes for classic and contemporary cocktails.
Ability to confidently make food and beverage pairing recommendations.
Knowledge of pre-check register operation.
Basic math skills and ability to handle money.
Knowledge of computer operations and ordering procedures.
Basic sanitation knowledge.
Ability to stand for long periods, up to five hours.
Ability to reach, bend, stoop, and frequently lift up to 40 pounds.

Responsibilities

Greet and seat guests approaching the bar promptly and in a friendly manner, within one minute.
Present drink menus, recommend beverages, and answer guest questions.
Take beverage orders from guests and servers.
Prepare and serve alcoholic and non-alcoholic drinks according to restaurant recipes.
Upsell drink specials and food items as directed by management.
Execute wine service when necessary.
Check in regularly with guests to ensure satisfaction with food and drinks.
Clearly communicate allergy and dietary restriction information on tickets.
Take tables in the bar or dining room when assigned by management.
Enter drink orders accurately and immediately into the POS system.
Accept guest payment, process credit card charges, and make change when applicable.
Learn patrons’ names and recognize regular guests.
Provide gracious, professional, and efficient service.
Maintain professional conduct, recognizing that actions and communications are visible to guests.
Respond promptly and courteously to guest requests or problems.
Report equipment or bar maintenance problems to the Manager.
Arrange bottles and glasses attractively and functionally to support drink preparation and beverage promotion.
Keep the bar stocked and assist with restocking and replenishing bar inventory and supplies.
Maintain cleanliness throughout the bar, including counters, sinks, utensils, shelves, and storage areas.