HCVR Bartender-Level 1 (Part Time; Varied Shift)
About The Position
The Bartender provides courteous, friendly, timely beverage service to casino guests and servers while helping create an enjoyable and entertaining atmosphere. The position includes preparing and serving beverages efficiently, maintaining a clean and stocked bar, handling transactions accurately, monitoring alcohol consumption, and following applicable liquor laws and company procedures. Bartenders may progress through department levels, which involve increasing beverage-production expectations; Level 3 bartenders also mentor Level 1 and Level 2 bartenders and work any station as business demands.
Requirements
- High school diploma or GED.
- Alcohol safety certification, to be obtained within 30 days of hire; the department offers training.
- Excellent customer service, interpersonal, and communication skills.
- Willingness to learn and adapt, keen attention to detail, and a professional appearance.
- Knowledge of beverage operations, common drinks, and standardized recipes.
- Ability to stand for 8–10 hours; perform stooping, bending, reaching, and other movements; respond to visual and aural cues; tap a 165-pound keg; lift up to 50 pounds; and carry 5 pounds.
- Ability to handle a fast-paced environment, make rational decisions under pressure, and work in mentally and physically stressful situations.
- Proficiency in English and manual dexterity to operate office equipment.
- Willingness to work in diverse environmental conditions and flexible schedules, including weekends, evenings, and holidays.
Nice To Haves
- Six months of prior customer service experience.
- Four months of experience as a bartender at a full-service bar.
- Completion of a documented training program.
Responsibilities
- Provide fast, friendly, professional beverage service to casino guests and servers, meeting the applicable production cycle for the bartender’s level.
- Build relationships with guests and create an entertaining environment.
- Keep the bar area clean and the workstation stocked in accordance with health and safety guidelines.
- Operate a cash register or POS system, process correct amounts and change, account for cash, charge, and complimentary sales, and maintain financial controls.
- Monitor guest alcohol consumption and intervene as needed according to guidelines.
- Follow EBCI Tribal ABC Commission and NC ABC Commission liquor laws, regulations, departmental policies, and company procedures ethically.
- Answer questions about Harrah’s facilities and services.
- Explain and encourage participation in Caesars Rewards.
- Support Caesars Entertainment’s business objectives, ethics, and values in accordance with its Code of Commitment and Mission, Vision, and Values.
- At Level 3, mentor Level 1 and Level 2 bartenders and work any station as business demands.
- Attend trainer classes, complete weekly proficiency testing, and score above 80 percent.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
