Bartender

Nisqually Red Wind Casino • Olympia, WA

14d

About The Position

The Bartender provides alcohol and non-alcohol beverage service to casino guests in an efficient, courteous, and professional manner, supporting an enjoyable atmosphere and a high standard of guest service. The role may work in a variety of Beverage Department venues and may serve food in designated venues. It also involves checking guest identification, accepting payments, giving change, and stocking supplies. The Bartender must follow established department and casino rules, regulations, policies, and procedures and maintain high ethical standards.

The position requires at least one year of bartending experience in a high-volume setting, the ability to obtain required permits and a gaming license, and the ability to work during peak business hours. Physical requirements include standing or walking for long periods, reaching, and regularly bending, stooping, lifting, and carrying items weighing up to 50 pounds. The role also requires tolerating a smoke-filled environment.

Requirements

• Must be at least 21 years old.
• Must be able to obtain a Class 12 Mixologist permit.
• Must be able to obtain a food handler permit.
• Must have basic math skills.
• Must possess good communication skills and be able to speak effectively and interact well with guests and associates.
• Must be able to work within time constraints, stay on task, and follow directions.
• Minimum of one year of experience as a bartender in a high-volume setting.
• Must be able to work in a fast-paced environment and remain calm and professional.
• Must be able to work with people with diverse personalities.
• Must be able to work in a team environment.
• Must pass NRWC pre-employment testing.
• Must be able to work peak business hours.
• Must be able to obtain a Class II gaming license.
• Must be able to bend, stoop, lift, and carry items weighing up to 50 pounds regularly and continuously.
• Must be able to stand and/or walk for long periods.
• Must be able to tolerate a smoke-filled environment.
• Must be able to reach with hands and arms.

Nice To Haves

• Ability to work with a POS (Point of Sales System).

Responsibilities

• Respond to guest and beverage staff requests promptly, in accordance with department guest service standards.
• Provide prompt, efficient, and courteous service; greet guests positively and treat each person professionally and as an individual.
• Mix and serve beverages accurately according to standard drink recipes.
• Maintain the quality, consistency, and portion controls of dispensed drinks.
• Process cash and credit card transactions and follow revenue-handling policies and procedures.
• Maintain current knowledge of available beverages, drink preparation, and prices.
• Monitor guest needs and fulfill requests promptly.
• Verify guests’ identification and age before serving alcoholic beverages.
• Serve alcohol responsibly, watch for signs of intoxication, and follow procedures to discontinue service when necessary.
• Engage guests in conversation and contribute to a memorable experience.
• Report guest concerns or complaints to the immediate supervisor for resolution.
• Maintain a safe and clean environment for guests and associates.
• Maintain appropriate inventory of products and supplies at assigned stations.
• Demonstrate commitment to the organization’s goals, mission, vision, and core values through individual and team performance.
• Contribute to a positive team environment.
• Prioritize and handle multiple tasks simultaneously.
• Keep records accurately and neatly.
• Perform other duties as assigned.

Benefits

• Free medical, dental, and vision coverage; spouse and dependent coverage is available at low rates and reasonable deductibles.
• Free short-term disability, life, and accident insurance.
• Free meal during shift.
• Free gaming license renewals.
• Free uniform dry cleaning services.
• $1 per hour shift differential.
• Paid time off and paid holidays.
• Floating holidays.
• 401(k) retirement program with matching up to 4%.
• Tuition reimbursement.
• Health and wellbeing reimbursements.
• Team Member Assistance Program providing eligible team members and dependents confidential access to short-term professional counseling and legal services at no additional cost.
• Team Member awards and incentives, including perfect attendance and yearly service awards.
• Flexible spending and dependent care spending accounts.
• Career advancement opportunities.
• Periodic Team Member contests and giveaways.
• Team Member dining and gift shop discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed