Bartender

Highgate Hotels • Miami, FL

10h • Onsite

About The Position

The Bartender is responsible for setting up the bar and mixing drinks for guests and servers. The role maintains service and cleanliness in the bar area, delivers quality service and guest satisfaction, and helps control liquor inventory. Bartenders serve beverages according to hotel standards, follow liquor laws and safety procedures, respond to guest concerns, and support efficient hotel operations.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to effectively communicate verbally and in writing with employees and guests at all levels.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must be able to understand and apply complex information and data from various sources.
• Must be able to maintain confidentiality of information.
• Must be able to stand during the entire shift.
• Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Maintain a warm, attentive, friendly, helpful, courteous, and service-oriented demeanor with guests, managers, and fellow employees.
• Set up the bar according to hotel standards and ensure guests are served promptly and efficiently.
• Prepare beverages and cocktails according to hotel mixing and presentation standards.
• Serve guests' beverage requirements in a friendly, courteous, and professional manner.
• Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
• Follow state liquor laws and prescribed procedures for serving liquor responsibly, including avoiding problems with intoxicated guests.
• Know hotel services and facilities and abide by hotel policies and safety rules.
• Respond to guest problems, complaints, and accidents.
• Know the locations of fire exits and fire extinguishers and how to operate them.
• Keep the bar and service areas clean and tidy during service, and ensure overall guest satisfaction.
• Attend required hotel meetings and trainings.
• Maintain regular attendance and high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with hotel standards and regulations to encourage safe and efficient operations.
• Maximize productivity, identify problem areas, and assist in implementing solutions.
• Anticipate, prevent, identify, and solve problems as necessary.
• Apply information and data from various sources to meet objectives, cross-train in other hotel-related areas, and maintain confidentiality.
• Show initiative by anticipating guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED