Bartender

Sonesta Hotels • New Orleans, LA

5d

About The Position

At Sonesta International Hotels, the Bartender delivers exceptional beverage service and hospitality in bars, lounges, and other outlets, creating a welcoming, upbeat experience and memorable moments for guests. The role is suited to someone who enjoys connecting with people and crafting cocktails and guest experiences in a fast-paced environment.

The Bartender prepares and serves alcoholic and non-alcoholic beverages, supports restaurant, lounge, banquet, and event service, and helps maintain bar operations and guest satisfaction. The position works closely with Servers, Culinary teams, and Food & Beverage leadership. Previous hospitality experience and relevant certifications are preferred.

Requirements

• Excellent communication, interpersonal, and customer service skills.
• Ability to multitask and work in a fast-paced hospitality environment.
• Experience using POS systems and handling cash transactions accurately.
• Strong attention to detail, cleanliness, and presentation standards.
• Flexible availability, including evenings, weekends, holidays, and event support as needed.
• Passion for hospitality, teamwork, guest experience, and creating memorable food and beverage experiences.

Nice To Haves

• Previous bartending, restaurant, hotel, lounge, nightlife, or hospitality experience.
• Strong knowledge of cocktails, spirits, wine, beer, and responsible alcohol service practices.
• TIPS Certification, Food Handler Certification, or alcohol service certification where required.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to recipes, brand standards, and guest preferences.
• Engage with guests, make recommendations, and create a welcoming atmosphere through exceptional service.
• Maintain knowledge of cocktails, wine, beer, spirits, and beverage menus.
• Work efficiently during high-volume restaurant, lounge, banquet, and event service periods.
• Monitor guest satisfaction and resolve concerns professionally and promptly.
• Maintain cleanliness, organization, and sanitation standards in bar and service areas.
• Process orders, payments, tabs, and transactions accurately using POS systems.
• Assist with bar setup, inventory, garnishes, stock replenishment, and opening and closing duties.
• Follow food safety guidelines, responsible alcohol service standards, and hotel operating procedures.
• Coordinate with Servers, Culinary teams, and Food & Beverage leadership to support smooth operations and guest satisfaction.
• Support upselling initiatives, promotions, and beverage programs that encourage guest engagement and revenue.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed