Bartender

Kiln Creek Golf Club and Resort•Newport News, VA

2d•Onsite

About The Position

The Bartender welcomes guests, provides food and beverage service according to the standards and procedures of Kiln Creek Golf Club & Resort, and works to ensure complete guest satisfaction. The role includes preparing and maintaining workstations, keeping Food and Beverage areas and equipment clean, managing guest checks, handling problems courteously and professionally, and setting up or breaking down tables, chairs, decorations, and other equipment. The position performs duties before and after breakfast, lunch, and dinner service and follows applicable policies, guidelines, and standards. The work is primarily indoors in a bar, lounge, or restaurant environment. It involves squatting, bending, kneeling, carrying loads, scrubbing, and walking and standing for six or more hours per shift. Potential hazards include moving equipment, sharp utensils, hot cooking equipment and food, and dangerous chemicals or solvents if safety procedures are not followed. The listed uniform includes a black collared shirt provided by NEST, black slacks, black slip-resistant shoes, a black belt, black or white socks, and a name badge. Shifts include weekdays and weekends, mornings and nights.

Requirements

Squatting, bending, and kneeling are required.
Ability to carry more than 25 pounds with one arm and perform duties requiring carrying 50 pounds with both arms.
Ability to scrub walls and floors and walk and stand for six or more hours per shift.
Required work habits include attendance, teamwork, initiative, dependability, promptness, and trustworthiness.
Wear the listed uniform: black collared shirt provided by NEST, black slacks, black slip-resistant shoes, black belt, black or white socks, and a name badge.

Responsibilities

Greet all guests in a pleasant and timely manner.
Ensure workstations are stocked and filled before and after every shift.
Advise the supervisor of member or guest complaints.
Attend meetings and training sessions requested by the supervisor.
Keep Food and Beverage areas clean and assist with upkeep of equipment.
Serve food and beverage items that meet Nest's standards and follow Kiln Creek Golf Club & Resort's standards and procedures.
Maintain responsibility for guest checks and turn them in to the supervisor or designated area.
Handle problems courteously and professionally.
Set up and break down tables, chairs, theme decorations, and other equipment as requested.
Operate within all guidelines, policies, and standards.
Maintain a neat and clean workspace and practice good hygiene and personal appearance.
Ensure complete guest satisfaction from start to finish.
Perform duties necessary before and after breakfast, lunch, and dinner service in accordance with the club's policies and standards.