Bartender

Hersha Hospitality Management LP•Philadelphia, PA

About The Position

Serve beverages and/or food in a friendly, courteous, and timely manner while achieving a high level of guest satisfaction. Maintain clean and organized bar areas, prepare garnishes, verify customers’ ages when required, and prepare and serve beverage and food orders. When applicable, take orders and serve and clear food and beverages for guests seated in bar and lounge areas. Process guest checks and payments, follow procedures for identifying and managing intoxicated guests, maintain beverage requisition par levels, complete side work, and assist with beverage inventory. Work toward improving departmental and overall guest satisfaction, follow HHM’s EarthView sustainability guidelines, and comply with safe-work practices and applicable MSDS and OSHA standards. Perform other duties as requested by management. The work schedule varies and may include holidays, weekends, and different shifts. The role requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching with the arms.

Requirements

Previous bartending or mixologist experience, or equivalent training, is required.
Food Sanitation certificate is required within 90 days of employment.

Nice To Haves

High school diploma preferred.
TIPS certification is a plus.
Food Sanitation certificate is a plus.

Responsibilities

Maintain clean and organized bar areas.
Slice and pit fruit for drink garnishes.
Check customer identification to verify age requirements for alcohol purchases.
Prepare and serve beverage and/or food orders.
When applicable, take orders and serve and clear food and beverages for guests seated in bar and lounge areas.
Issue guest checks and complete payment processing.
Follow standards for identifying and managing intoxicated guests.
Complete beverage requisitions to maintain par levels as needed.
Complete required side work before the end of the shift.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Assist with beverage inventory.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.