Bartender-Mixologist

Kansas Crossing Casino LC•Pittsburg, KS

About The Position

The Bartender provides gracious, kind, and warm service that creates a sense of fondness, delivers Hometown Hospitality and Fun, and reflects the company’s core values. The role serves alcoholic and non-alcoholic beverages, maintains extensive menu knowledge, takes and delivers guest orders, anticipates guest needs, and processes payments. The Bartender maintains food-service cleanliness and sanitation standards and supports departmental goals of consistency, quality, and sense of urgency. The position also includes safeguarding and reconciling funds, maintaining an organized work area, following recipes and company procedures, supporting coworkers, and complying with food-service, safety, alcohol-awareness, and casino regulatory requirements. Team Members must attend required training, obtain required licenses, help prevent minors from accessing gambling areas or alcohol, and report suspected wrongdoing or compliance violations.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
Ability to calculate figures and amounts and perform mathematical functions applicable to business needs.
Ability to interpret and follow written, oral, diagrammed, or scheduled instructions.
Ability to resolve problems and conflicts diplomatically and tactfully.
Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, business periodicals, instructions, and correspondence or memos; and to write reports, business correspondence, and procedure manuals.
Attention to detail and accuracy.
Ability to maintain confidential information.
Ability to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate.
Physical ability, with reasonable accommodations, to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while working in varying areas, including confined spaces.
Ability to obtain required license(s).

Nice To Haves

Prior bartending experience preferred.

Responsibilities

Attend pre-shift meetings punctually, participate openly, and maintain a positive attitude.
Provide consistent, high-quality food and beverage service according to sequence-of-service standards, using upselling techniques.
Serve alcoholic and non-alcoholic beverages, take guest orders, anticipate guest needs, deliver orders, and tender payment.
Maintain menu knowledge and adhere to standardized recipes.
Follow food-service sanitation, OSHA, Hazcom, alcohol-awareness, and company policies and procedures.
Wash hands frequently and keep the work area clear, organized, and clean; clean spills immediately.
Use chemicals responsibly and as prescribed, keeping them in properly labeled containers.
Safeguard company assets and maintain accountability for funds entrusted during an assigned shift.
Balance transactions and funds, complete paperwork, and prepare reconciliation reports.
Watch for fraud and forged or counterfeit currency or vouchers.
Help coworkers with essential functions and assist supervisors with putting supplies away in accordance with 5S principles and dating requirements.
Maintain guest confidentiality and comply with attendance and appearance guidelines.
Attend required casino training, obtain required licenses, and perform duties in compliance with applicable laws and regulations.
Take steps to prevent minors from gambling or loitering in gambling areas, consuming alcoholic beverages, or purchasing tobacco.
Understand applicable ordinances, regulations, laws, departmental procedures, and the property’s problem-gambling programs.
Help maintain written policies, procedures, and internal controls; investigate exceptions, fraud, and potential violations and report them to appropriate management.
Report known acts of wrongdoing by staff members.
Perform other duties assigned by department or company management.