Bartender-Mixologist

Kansas Crossing Casino LC•Pittsburg, KS

About The Position

The Bartender provides gracious, kind, and warm service that creates a sense of fondness and delivers Hometown Hospitality and Fun to casino guests. The role serves alcoholic and non-alcoholic beverages, maintains extensive menu knowledge, takes guest orders, anticipates guest needs, delivers orders, and processes payments. The Bartender maintains high cleanliness standards in accordance with food service sanitation codes and focuses on departmental goals of consistency, quality, and a sense of urgency. The position supports a safe, compliant, and organized operation by following food-service sanitation, OSHA, Hazcom, alcohol-awareness, and company policies and procedures. It also involves safeguarding company assets and entrusted funds, balancing transactions, maintaining confidentiality, assisting coworkers, and completing other duties assigned by department or company management. The role requires flexibility to work all shifts, including holidays, nights, weekends, and overtime as business needs dictate. It requires mobility and the ability to push, pull, carry, and lift up to 25 pounds, as well as perform other physical movements in varying work areas, including confined spaces. A high school diploma or equivalent and a minimum age of 21 are required; prior bartending experience is preferred.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required.
Ability to accurately calculate figures and amounts and perform business-related mathematical functions.
Ability to interpret and follow written, oral, diagrammatic, or scheduled instructions.
Ability to resolve problems and conflicts diplomatically and tactfully.
Ability to work all shifts, including holidays, nights, weekends, and overtime, as business needs dictate.
Ability to be physically mobile, with reasonable accommodations, and push, pull, carry, and lift up to 25 pounds; ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.
Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, business periodicals, instructions, and correspondence or memos.
Ability to write reports, business correspondence, and procedure manuals.
Attention to detail and accuracy.
Ability to maintain confidential information.
Obtain required license(s).

Nice To Haves

Prior bartending experience preferred.

Responsibilities

Attend pre-shift meetings punctually, participate openly, and maintain a positive attitude.
Provide Hometown Hospitality and Fun while embodying the core values of Fun, Friendly, and Community.
Follow department standards and comply with food-service sanitation, OSHA, and Hazcom requirements.
Wash hands frequently and maintain a clean, organized work area, cleaning as work progresses and spills immediately.
Provide consistent, high-quality food and beverage service in accordance with sequence-of-service standards and use upselling techniques.
Follow standardized recipes.
Safeguard company assets and follow company policies and procedures.
Maintain accountability for funds entrusted during an assigned shift, balance transactions and paperwork, and prepare reconciliation reports.
Support teamwork by helping coworkers with essential functions.
Follow attendance and appearance guidelines and protect confidential guest information.
Watch for fraud and forged or counterfeit currency or vouchers.
Follow alcohol-awareness policies and procedures.
Use chemicals responsibly as prescribed and ensure containers are properly labeled.
Assist supervisors with putting supplies away according to 5S principles and date items with the current date.
Conduct oneself in a gracious, kind, warm, professional, courteous, and responsive manner that reflects positively on the company and its values.
Perform other duties assigned by department or company management.
Attend required casino training, obtain required licenses, and perform duties in compliance with applicable laws and regulations.
Help prevent minors from gambling or loitering in gambling areas, consuming alcohol, or purchasing tobacco.
Know applicable departmental ordinances, regulations, laws, policies, procedures, and the property's problem-gambling programs.
Support effective written policies, procedures, and internal controls for compliance with state regulations and Systems of Internal Controls.
Investigate exceptions, fraud, and potential violations as appropriate and report them to management; report known wrongdoing by staff members.