Barista - Temporary

Barnes & Noble•Wyomissing, PA

10d

About The Position

A Barnes & Noble Barista welcomes customers cheerfully, answers questions, and helps them choose beverages and café items. The role contributes to the café team by maintaining an attractive presentation and supporting efficient daily operations, including unpacking and stocking deliveries, tidying the bakery case and dining area, and operating registers to provide quick, professional service. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach to assigned work, consideration for colleagues, helpfulness toward customers, and willingness to learn. The role involves mastering operational skills such as using café technology, merchandising, preparing food and drinks, stocking products, cleaning, following FIFO and product-dating practices, and supporting the bookstore team when needed. Baristas also learn café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation standards. As skills develop, the employee is expected to advance along the career path to Senior Barista. The position may involve working in other stores when able and when needed to support the wider cluster. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned work.
Supportive and considerate approach to colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Enjoyment of working as a barista.
Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and support efficient café operations.
Unpack and stock deliveries, and tidy the bakery case and dining area.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café presentation and cleanliness, including counter and floor retail fixtures.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other tools.
Complete daily and weekly cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of beverage, bakery, savory, and gifting products and use it to maintain appealing displays.
Share product and promotion knowledge with customers and colleagues, including new limited-time offers and café promotions.
Recommend food and beverage customizations to customers.
Use café training tools and apply safety, hygiene, and sanitation guidelines and procedures.
Support key product and promotion success.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)