Barista - Temporary

Barnes & Noble•Lansing, MI

20d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers professionally at the register. The position requires learning and applying café operating procedures, product knowledge, merchandising, food safety, hygiene, sanitation, and loss prevention practices. Baristas support the bookfloor team and may work in other stores when able and needed to support the wider Cluster. As experience and skills develop, the role is expected to progress to Senior Barista.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs when able.
A positive, energetic, dependable, and willing approach to assigned work.
Kindness and consideration toward colleagues, with willingness to support the team.
A cheerful and helpful approach to customers.
Aptitude and willingness to learn new skills and store knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive and clean café, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, professionally, and reliably.
Receive, unpack, and accurately stock deliveries; apply FIFO practices and date products correctly.
Prepare food and drinks accurately using product knowledge, recipe guides, and other available resources.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Learn café products across beverage, bakery, savory, gifting, and retail options, and use that knowledge to support presentation and sales.
Communicate café promotions and new limited-time-offer items to customers and colleagues; recommend food and beverage customizations.
Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
Understand loss prevention procedures and de-escalation techniques; identify theft or concerning behavior and seek support.
Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and work supportively with colleagues.
Comply with company policies and procedures.